Hi! You can easily register your Barista essentials return here. Find your order below.

Return Form

Order Number*

Email Address (used during your order)*

Postcode*

Retourredenen

Our apologies! We are sorry that you received the wrong product. In order to solve it for you, we need the information below.

Which product did you receive?

Optional: Upload a photo of the received product.

Compatible file extensions to upload: jpg, jpeg, JPG, JPEG, png, PNG, gif

We're sorry! How did the damage/defect occur?

Can you describe the damage/defect?

Do you have a photo of the damage/defect?

Compatible file extensions to upload: png, jpg, jpeg, gif

Can you specify what is not expected?

Optional: Add a photo to clarify the issue.

Compatible file extensions to upload: jpg, jpeg, JPG, JPEG, png, PNG, gif

Annoying! What are the last four digits of the barcode on the box?

Which espresso machine do you use? (be as specific as possible)

Optional: Upload a photo of your machine if you don't know the model.

Compatible file extensions to upload: jpg, jpeg, JPG, JPEG, png, PNG, gif

What is the reason for your return request?

What is the status of the product?

What is the status of the packaging?

Can you explain what exactly is different?

What is your desired solution?

I would like to receive a replacement product.

I would like to receive the correct product.

I would like to exchange the product for something else.

I would like to keep the product and receive a refund of 30% of the purchase price.

I would like a refund of the purchase amount.

Heb je nog opmerkingen of vragen?

Qty

Sorry, your return cannot be created because it does not meet our Return conditions.

Reason:

How to proceed?

After completing your return request, you will receive a response from us within one working day. We may have some questions or we may approve or deny your application. You can return or exchange the items you have ordered from Barista-essentials within 30 days, provided they are in their original condition. The 30 days start from the date stated on the order form.