Below you can find our return conditions:
1. Returns are only possible within 14 days after receipt of the order.
2. A return shipment is at the expense and risk of the buyer. This means that we are not liable for damage or loss of a return shipment.
3. The items must be packed in good condition, in the original packaging. We only accept unopened packages.
4. If you were entitled to a volume discount due to the purchase amount, it is possible that the purchase amount falls below a certain discount scale due to the return shipment. As a result, the discount may be partially or even completely cancelled. This is settled with the credit.
5. In case of return, you will receive a credit in your shopping cart which can be used for a next order.
Is the item defective or damaged? Please contact our customer service first: info@beads-wholesale-online.com