Hi! You can easily register your Flâneur return here. Just look up your order below.

 

You have the right to return an item within 14 days from the moment you receive it. Within this period you may view, assess and/or try on the item as you would in a shop, unless otherwise stated. The period expires 14 days after the day on which the last delivered item is in your possession.

 

The items you wish to return must fall within the set conditions:

- The article is complete;
- The returned item contains no signs of use or damage;
- The packaging of the item is in its original state;
- The cards are still attached to the item.

 

Return Form

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Compatible file extensions to upload: png, jpg, jpeg, gif

Compatible file extensions to upload: png, jpg, jpeg, gif

Compatible file extensions to upload: png, jpg, jpeg, gif

Compatible file extensions to upload: png, jpg, jpeg, gif

Sorry, your return cannot be created because it does not meet our Return conditions.

Reason:



NON-EU CUSTOMERS RETURNS
 Return label is not complimentary, return shipping costs are not covered. For returns, please pick the courier and shipping service of your preference. We recommend using a trackable shipping service. 
 
1) Pack returning items if possible in original box with associated packaging materials.
2) Please include the form with barcodes inside of the box so we can process your return as quickly as possible.
3) Add the 'Return Parcel Form' on the outside of the package.
4) Bring your parcel to the courier and shipping service of your preference. Please keep your tracking information.