Hi! You can easily register your Flâneur return here. Just look up your order below.

You have the right to return an item within 14 days from the moment you receive it. Within this period you may view, assess and/or try on the item as you would in a shop, unless otherwise stated. The period expires 14 days after the day on which the last delivered item is in your possession.

The items you wish to return must fall within the set conditions:

- The article is complete;
- The returned item contains no signs of use or damage;
- The packaging of the item is in its original state;
- The cards are still attached to the item.

Return Form

Order Number*

Email Address (used during your order)*

Postcode*

Retourredenen

Why did you change your mind?

What is the reason for your return?

Upload a photo here.

Compatible file extensions to upload: png, jpg, jpeg, gif

Could you describe what is not as expected?

Could you describe what exactly is different from the picture?

Our apologies! Do you have a picture of the product?

Compatible file extensions to upload: png, jpg, jpeg, gif

Upload an additional photo here.

Compatible file extensions to upload: png, jpg, jpeg, gif

Upload an additional photo here.

Compatible file extensions to upload: png, jpg, jpeg, gif

Can you describe the damage?

What is your desired solution?

I would like to receive another article.

I would like to receive store credit.

I want my money back.

Which product/size would you like to receive?

Do you have any comments or questions about your return?

Qty

Sorry, your return cannot be created because it does not meet our Return conditions.

Reason:

NON-EU CUSTOMERS RETURNS

Return label is not complimentary, return shipping costs are not covered. For returns, please pick the courier and shipping service of your preference. We recommend using a trackable shipping service.

1) Pack returning items if possible in original box with associated packaging materials.

2) Please include the form with barcodes inside of the box so we can process your return as quickly as possible.

3) Add the 'Return Parcel Form' on the outside of the package.

4) Bring your parcel to the courier and shipping service of your preference. Please keep your tracking information.