If you wish to return an item, it must meet the following conditions:
During the cooling-off period you must handle the item and its packaging with care. You may only unpack or use the item to the extent necessary to judge whether you wish to keep it.
You must return the item complete and undamaged, with all accessories supplied and, if reasonably possible, in the original packaging.
You must use a separate shipping box for the return and ensure that no shipping labels are affixed to the item's packaging.