Is the article not quite to your liking? No problem! It is possible to exchange or return your order within 14 days.

When returning earrings, it is mandatory that one of the two earrings is still in the unopened sealbag. Isn't this the case? Please contact us first at klantenservice@lottgioielli.com or +31 73 700 06 60.

Return Form

Order Number*

Email Address (used during your order)*

Postcode*

Retourredenen

Our apologies! Upload a photo of the product you received here.

Compatible file extensions to upload: png, jpg, jpeg, gif, JPEG, JPG

Our apologies! How did the damage occur?

Do you perhaps have a photo of the product?

Compatible file extensions to upload: png, jpg, jpeg, gif, JPEG, JPG

Can you describe the damage?

Can you explain what is not as expected?

Was the product description on the website clear enough?

Yes

Explanation:

What can we do for you?

I would like to exchange the product.

I would like my money back.

When returning earrings, it is important for hygiene reasons that one of the two earrings is still in the unopened seal bag.

Which product would you like to receive?

Do you have any comments or questions about your return?

Qty

Sorry, your return cannot be created because it does not meet our Return conditions.

Reason: