Aloha!

Enter your order ID and e-mail used with your purchase and get started.
If you have any questions or need assistance please contact info@olukai.eu
or visit OluKai.eu/Shipping&Returns


United Kingdom customers are not able to use this Automated Return Portal.
Please return to our website and select Create a Return - UK

Return Form

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Sorry, your return cannot be created because it does not meet our Return conditions.

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Refund & Return Policy

We offer a 30 day return time of purchase for items purchased at OluKai.eu. Items must be in new, unused condition with the original packaging and tags. We do not offer direct exchanges, so if you wish to exchange an item, you will need to return the item for a full refund and place a new order for your replacement. Within 3-5 business days of arrival, we will process your return and send you an email confirmation. Please allow 2-3 additional business days for your credit refund.  Shipping charges are not refundable.