Items must be returned in their original packaging, unused and sufficiently stamped.
You may cancel and return your order up to 30 days after receipt without giving any reason.
The cost of sending your return package is at your own expense.
Passion for Linen is not responsible for the loss or damage of a return package. We advise you to send your return package by registered mail.
When we have received and processed the return package and the returned items in good order, you will receive a confirmation email from us. We strive to process your return within 3-5 working days after receipt. After this we deposit the refund amount as soon as possible to your account. The aim is a refund within 7 working days after processing your return. Refund will in any case take place within the statutory period of 30 days.
If the item is returned damaged, we will not be able to complete the return process and therefore the refund will not be issued.
Would you like to order a different item or a different color or size? Then create a new order, so you can be sure that the desired item is still in stock.