I would like to return my order, how does that work?


Log in with your order number (eg EN12345) and the e-mail address you've used to place the order. Go through the steps of the return process and you will receive a free return label to download.


After receiving your return, we will process it within a maximum of 5 to 10 working days. The payment will be made immediately afterwards. We will refund you with the same payment method and via the same payment method in which you originally placed your order. How soon the money will be in your account after that depends on your payment method. This can take another 3 to 5 working days.

 

If you have any questions, please contact our customer service.

 

Return Form

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Sorry, your return cannot be created because it does not meet our Return conditions.

Reason:



*Note:do you want to return a SUITSUIT product where you have received a gift from us? Then the following applies: Are you not satisfied with your SUITSUIT product and would you like to return it? Then of course that's totally okay! Just don't forget to return the gift you received with your order to us. Are you not returning your gift? Then we will deduct the value of the gift from your purchase amount.