Hi! You can easily register your VCRShop return here. Find your order below.

The order number can be found on the packing slip and always starts with the text 'Ordernumber' followed by five digits.

Return Form

Order Number*

Email Address (used during your order)*

Postcode*

Retourredenen

Please provide a summary of the damage(s).

Please upload an image of the damaged item(s) here.

Compatible file extensions to upload: png, jpg, jpeg, gif

Please tell us as to why you would like to return your item(s).

Please specify how the delivery differs from what you have ordered.

Which item(s) should you have received instead?

Please tell us how your order did not meet your expectations.

Please tell us which item(s) you would have liked to order instead.

Please tell us more about the product's defect(s).

Please upload an image of the defect(s) here.

Compatible file extensions to upload: png, jpg, jpeg, gif

What is the rental period (number of weeks)?

How would you like your issue to be resolved?

I would like to exchange my order for a different model.

I would like to exchange my order for an equivalent model.

I would like to receive the correct item.

I would like a refund.

I would like to end my rental period and return my item(s).

Did you open up the item(s) and break our warranty seal?

Yes

Do you still have any questions or comments?

Qty

Sorry, your return cannot be created because it does not meet our Return conditions.

Reason:

When and how do I get a refund?

The items you ordered from VCRShop can be returned or exchanged within 30 days. Discounted items can also be returned! The 30 days start from the date stated on the order form.